I recently wrote a tutorial describing the methods to delete 3rd-party and pre-installed apps on Samsung TVs. It was only after I manually updated the software that the internet connection problems on my TV were solved. My Samsung TV connected to my smartphone’s hotspot network without any problem. Since it was not connecting wirelessly, I plugged the Ethernet cable directly thinking a wired network might work. However, when I changed my WiFi router last week, my TV stopped connecting to the network. In the beginning, I never encountered any kind of connectivity issues. I purchased the Samsung TV Q60 Series (2019 model) a couple of months ago because my old KU6500 got a bit outdated. If you own a Samsung Smart TV and are having internet or WiFi connection issues, here are some workarounds if your Samsung TV WiFi connection is not working. I even tried resetting the network settings but it still won’t stay connected to WiFi. I remember how my Samsung TV (KU6500) kept losing internet connection. All apps require a stable wireless network to function. Without an internet connection, a smart TV is just like any television set.